Excellent problem-solving skills to troubleshoot and resolve live critical issues independently
Development experience (Java backend development exp is mandatory , Python, SQL) OR Production Support
Basic Degree in Engineering or Computing related
Weekend and after-hours support, on a rotating schedule, is required
- Excellent problem-solving skills to troubleshoot and resolve live critical issues independently
- Experience in developing and troubleshooting/debugging complex multi-tier applications
- Experience with Operating Systems: Unix/Linux OS, Schell Scripting, TCP/IP Networking
- Experience with Secure Computing: TLS and Cryptographic Tools
- Experience with Databases and SQL: SQL/Stored Procs and Oracle
- Experience with Programming Languages: Java, Python, Perl, Javascript.
- Experience with Batch Frameworks: Control-M, Spring Batch, Autosys, Apache AirFlow
Experience with Monitoring/Alerting Tools (Splunk, Signal FX, Nagios)
- Triage and troubleshoot issues for PayPal Financial Products & Experiences (FPX) products and applications on the live site.
- 2nd level support for live site production issues. Provide initial triage and response to unknown issues/incidents, and identifying
- Identify exposures and mitigation plans ranging from making customers whole to working up stream to ID root cause drivers of solutions through product and process enhancements.
- Prioritize solutions based on impact to the customer and PayPal business. When needed, develop, and implement immediate sto Product Development team resources to develop long term solutions.
- Work with product development teams and various vendors, business groups to prioritize, identify and develop solutions, and su
- Work with Site Operation and command center teams to address sites issues.
- Independent problem-solving skills to troubleshoot and resolve live critical issues.
Experience: 5+ Years